Join a Team That Changes Lives
At Muir Wood, we believe every teen holds the capacity for resilience and transformation—and we’re looking for people who share that belief. If you’re drawn to meaningful work that makes a lasting difference for adolescents and their families, you’ve found your place.
Our team of therapists, clinicians, care coordinators, recovery counselors, and administrative staff work together in a truly integrated, collaborative environment where every role contributes to treatment. Here, you’ll be supported in your professional growth, valued for your expertise, and surrounded by colleagues who are equally committed to compassionate, evidence-based care.
We offer competitive benefits, ongoing development opportunities, and a purpose-driven culture that keeps people engaged and growing. Most importantly, you’ll end each day knowing your work helped a teen find their footing and a family begin to heal.
Please take a look at the job postings below and follow the application links.
For any questions, please email HRsupport@MuirWoodTeen.com
Ready to build a career that matters? Explore our open positions below.
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Northern California
Job Type:
Full-timeDescription
$95,000–$125,000/year | Full-Time | Petaluma, CA Hybrid (3 Days In-Office) | Exempt | Reports to Controller
About the Role: Oversee all payroll operations for Muir Wood, a residential treatment provider for teens. You'll manage semi-monthly payroll processing, ensure compliance with federal, state, and local regulations, and partner closely with HR and Finance teams. This role owns the full payroll lifecycle—from onboarding and timekeeping to year-end filings and 401(k) administration.
Why Join Us:
- Hybrid schedule with 3 days in-office
- Lead payroll operations for a mission-driven healthcare organization
- Full benefits: Medical, Dental, Vision, 401(k) + match, PTO
- Collaborative partnership with HR, Finance, and Accounting teams
- Opportunity to drive process improvements and system optimization
What You'll Do:
- Manage daily payroll functions: processing, bonuses, shift differentials, terminations, and special pay
- Process semi-monthly payroll and post journal entries to General Ledger
- Administer garnishments, tax withholdings, and employment verifications
- Lead year-end processes including W-2s, ACA reporting, and annual audit support
- Manage 401(k) contributions, deductions, reconciliation, and compliance reporting
- Oversee workers' compensation reporting and annual audit
- Train supervisors on Paylocity for timecard approvals and PTO management
- Monitor regulatory updates and implement compliant policies and processes
- Generate labor cost reporting to support management decision-making
- Partner with HR on benefits integration, HRIS systems, and file feeds
Requirements
What We're Looking For:
Must Have:
- 3+ years of payroll experience
- Strong knowledge of federal, state, and local payroll regulations
- Experience with HRIS/payroll systems (Paylocity preferred)
- Intermediate to advanced Excel skills
- High attention to detail and commitment to confidentiality
Preferred:
- Associate's or Bachelor's degree in Accounting, Finance, or related field
- Basic knowledge of GAAP
- Experience in healthcare or multi-entity payroll environments
- Background in payroll system implementation or optimization
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17 struggling with mental health and substance use challenges. Join a team committed to clinical excellence, compassion, and collaboration.
Muir Wood Teen Treatment is an Equal Opportunity Employer.
Description
Top Line: $23–$25/hour + $500 Sign-On Bonus for Full Time Positions | Full-Time, Part-Time & Per Diem | Penngrove, CA Day, Evening, Overnight & Weekend Shifts | Shift Differentials Available
About the Role: Support teen girls ages 12–17 in our primary mental health residential program in Penngrove, CA. Our residents are working through anxiety, depression, trauma, disordered eating, and challenges related to neurodivergence. You'll build meaningful relationships with residents while supporting their daily routines and emotional growth in a calm, structured environment. No healthcare experience required—we provide full training.
Why Join Us:
- Smaller, relationship-centered program for teen girls
- Focus on primary mental health: anxiety, depression, trauma, and neurodivergence
- $500 sign-on bonus for Full Time positions
- Full training provided—no prior experience needed
- Career path in behavioral health, counseling, or human services
- Supportive team alongside therapists, nurses, and educators
What You'll Do:
- Support residents through daily routines: meals, activities, self-care, and recreation
- Build rapport and provide a consistent, calm presence for teens navigating anxiety, depression, and trauma
- Monitor resident safety and provide one-on-one support when needed
- Use de-escalation techniques during emotional moments
- Support residents with disordered eating through mealtime structure and encouragement
- Communicate with clinical staff about resident progress and concerns during shift handoffs
- Transport residents to appointments and outings (clean CA license required)
- Document behaviors and observations per program requirements
- Administer medications per physician orders (training and certification provided)
Requirements
What We're Looking For:
Must Have:
- High school diploma or GED
- Valid CA driver's license with clean record
- First Aid/CPR certified (or willing to obtain)
- Calm, patient, and reliable—teens depend on consistent support
- Comfortable supporting young women through emotional challenges
Preferred:
- Coursework or degree in psychology, social work, counseling, or related field
- Experience working with teens, in residential settings, or mental health programs
- Familiarity with anxiety, depression, trauma, eating disorders, or neurodivergent populations
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17. Our Penngrove program offers a supportive, home-like environment where teen girls can heal and build healthy coping skills—guided by a compassionate team of clinicians, educators, and direct care staff.
Muir Wood Teen Treatment is an Equal Opportunity Employer.
Description
$23-$25/hr ~ Full-Time, Part-Time & Per Diem ~ Day, Evening, Overnight & Weekend Shifts
$1.00 – $5.00/hour differential pay for evenings and weekends
Muir Wood Teen Treatment is hiring full-time Behavioral Health Technicians to work directly with adolescents in our residential mental health treatment and recovery programs in Petaluma, CA.
This is an entry-level role with full training provided. Ideal for people passionate about helping teens and/or interested in a career in psychology, social work, nursing, counseling, education, or human services. $500 sign-on bonus for Full-Time positions. No prior healthcare experience required.
This Role is Great For:
- People seeking meaningful work as a residential counselor or care coordinator for teens
- Anyone interested in mental health, youth development, or recovery-focused care
- Recent college graduates/students exploring careers in related fields
- Those looking for entry-level roles with hands-on training and growth opportunities
About Us:
Muir Wood helps teens ages 12-17 struggling with mental health and substance use challenges. We provide residential treatment in safe, structured environments where adolescents can heal and build healthy coping skills.
Our team includes therapists, educators, medical staff, and direct care professionals who all work together to support each teen's recovery.
What You'll Actually Do Each Day:
In this role (internally referred to as a "Care Coordinator"), you're a key part of our residential treatment team. This is hands-on work with teens in a 24/7 residential setting.
Daily Responsibilities:
- Supervise and support teens through daily routines: meals, chores, hygiene, recreation, and structured activities
- Monitor client safety, including one-on-one observation of clients at risk for self-harm, leaving the program (AMA), or eating disorder behaviors
- Manage crisis situations using de-escalation techniques, notify clinical staff immediately of safety concerns
- Conduct intake procedures, including searching belongings and securing contraband, medications, and prohibited items
- Administer and supervise medications per physician orders (training provided, state certification required)
- Conduct drug screening (urinalysis collection) as directed by clinical leadership
- Transport clients in company vehicles to appointments, activities, and outings (clean driving record required)
- Document behaviors and incidents thoroughly and accurately per legal and licensing requirements
- Communicate with therapists and counselors about client behaviors, progress and concerns during shift handoff
- Conduct safety checks of the facility, lead fire drills, and follow emergency protocols
Requirements
Must Have:
- High school diploma or GED
- Valid California driver's license with clean driving record (you'll transport teens regularly)
- First Aid/CPR certified or willing to obtain immediately upon hire
- Ability to remain calm and professional during emotional or challenging client behaviors
- Comfortable setting boundaries with teens while maintaining a supportive, caring relationship
- Reliable and accountable—teens depend on consistent staffing
- Genuine passion for helping adolescents during difficult times
Preferred (But Not Required):
- Bachelor's degree or coursework in psychology, counseling, sociology, or a related field
- Experience working with teens in residential settings, mental health programs, or youth support roles
- Knowledge of adolescent development, trauma, or substance use recovery
Shifts Available:
Full-Time, Part-Time, Per Diem available
- AM (7:00am – 3:00pm)
- Swing (3:00pm – 11:00pm)
- Nocturnal (11:00pm – 7:00am)
Compensation:
$23.00 – $25.00/hour, based on education and experience.
$1.00 – $5.00/hour, differential pay for evenings and weekends
Benefits:
- Medical/Dental/Vision
- Flexible Spending Accounts (FSA)
- 401k + Match
- PTO/Sick Pay
- Employee Assistance Program (EAP)
- Employee Discount Marketplace
Why Join Our Team
- Meaningful work: Make a real difference in the lives of teens and families
- Full training provided: No healthcare experience required—we teach you everything
- Career growth: Gain hands-on experience for careers in psychology, social work, nursing, counseling, or education
- Supportive team: Work alongside therapists, nurses, and educators in a collaborative environment
- Beautiful setting: Our Petaluma campus offers a nature-rich, therapeutic environment
- $500 sign-on bonus for Full-Time Positions
Related Searches
This role is also known as: Behavioral Health Technician, Residential Counselor, Mental Health Technician, Youth Counselor, Recovery Coach, Direct Care Staff, Mental Health Aide, Youth Support Specialist
Ready to Apply?
Join Muir Wood and help teens heal. Apply today and receive your $500 sign-on bonus.
Muir Wood Teen Treatment is an Equal Opportunity Employer.
Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Description
$70,000–$85,000 (based on experience) |Associate License (AMFT, APCC, ASW) | Sonoma, CA | Full-Time
Sunday-Thursday, 10am-6pm
About the Role: Provide individual, family, and group therapy for teens ages 12–17 in our Joint Commission-accredited residential treatment program. You'll be embedded in the milieu alongside psychiatrists, nurses, and fellow clinicians—not isolated in an office. This is meaningful clinical work with adolescents facing mental health and substance use challenges.
Why Join Us:
- Residential treatment is one of the most immersive clinical training grounds for pre-licensed clinicians – diverse caseloads, complex presentations, and daily experience with crisis intervention, family systems, and evidence-based modalities.
- Collaborative, team-based environment where you learn alongside experienced clinicians
- Weekly clinical supervision toward independent licensure built into your schedule
- Mission-driven work helping teens and families through crisis
- Full benefits: Medical, Dental, Vision, 401k + match, PTO, FSA, EAP
Requirements
What You'll Do:
- Provide weekly individual, family, and group therapy using DBT, CBT, ACT, and trauma-focused modalities
- Spend time in the milieu building rapport, modeling interventions, and shaping treatment in real time
- Conduct biopsychosocial and risk assessments to guide treatment planning
- Develop and maintain individualized treatment plans
- Collaborate in daily and weekly multidisciplinary team meetings
- Maintain timely, accurate clinical documentation
- Participate in a rotating on-call schedule and provide crisis support as needed
- Note: This is a full-time, in-person role that includes one weekend day in your regular schedule
What We're Looking For:
Must Have:
- Master's or Doctorate in psychology, counseling, social work, or MFT
- Active CA license: LMFT, LPCC, LCSW, PhD, or PsyD
- 2+ years in residential treatment, inpatient behavioral health, or high-acuity settings
- Experience with adolescents in mental health or substance use treatment
- Strong background in trauma-informed care and evidence-based modalities
Preferred:
- 3+ years in adolescent residential or psychiatric care
- Training in EMDR, relapse prevention, or motivational interviewing
- Experience with family systems work and co-occurring disorders
Benefits:
- Medical/Dental/Vision
- Flexible Spending Accounts (FSA)
- 401k + Match
- PTO/Sick Pay
- Employee Assistance Program (EAP)
- Clinical supervision hours towards licensure*
- Pay increase upon full licensure*
- Employee Discount Marketplace
- Company-provided mobile phone and laptop
Related Searches: Associate Therapist | Pre-Licensed Therapist | AMFT | ASW | APCC | Residential Therapist | Adolescent Therapist | Teen Therapist | Youth Therapist | Mental Health Therapist | Mental Health Clinician | Behavioral Health Clinician | Substance Abuse Counselor | Residential Counselor | Milieu Therapist | Clinical Therapist | Marriage and Family Therapist | Social Worker | Trauma Therapist | DBT Therapist | Group Therapist | Crisis Counselor
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17 struggling with mental health and substance use challenges. Our multidisciplinary team works together to help adolescents and families heal.
Muir Wood Teen Treatment is an Equal Opportunity Employer. All positions require a LiveScan background check.
Job Type:
Full-timeDescription
$90,000–$125,000 (based on experience) + $10k Sign-On Bonus | Licensed (LMFT, LPCC, LCSW, PhD/PsyD) | Sonoma, CA Full-Time
About the Role: Provide individual, family, and group therapy for teens ages 12–17 in our Joint Commission-accredited residential treatment program. You'll be embedded in the milieu alongside psychiatrists, nurses, and fellow clinicians—not isolated in an office. This is meaningful clinical work with adolescents facing mental health and substance use challenges.
Why Join Us:
- $10k sign-on bonus for licensed therapists
- Mission-driven work helping teens and families through crisis
- Collaborative team based environment
- Full benefits: Medical, Dental, Vision, 401k + match, PTO, FSA, EAP
Requirements
What You'll Do:
- Provide weekly individual, family, and group therapy using DBT, CBT, ACT, and trauma-focused modalities
- Spend time in the milieu building rapport, modeling interventions, and shaping treatment in real time
- Conduct biopsychosocial and risk assessments to guide treatment planning
- Develop and maintain individualized treatment plans
- Collaborate in daily and weekly multidisciplinary team meetings
- Maintain timely, accurate clinical documentation
- Participate in a rotating on-call schedule and provide crisis support as needed
- Note: This is a full-time, in-person role that includes one weekend day in your regular schedule
What We're Looking For:
Must Have:
- Master's or Doctorate in psychology, counseling, social work, or MFT
- Active CA license: LMFT, LPCC, LCSW, PhD, or PsyD
- 2+ years in residential treatment, inpatient behavioral health, or high-acuity settings
- Experience with adolescents in mental health or substance use treatment
- Strong background in trauma-informed care and evidence-based modalities
Preferred:
- 3+ years in adolescent residential or psychiatric care
- Training in EMDR, relapse prevention, or motivational interviewing
- Experience with family systems work and co-occurring disorders
Related Searches: Licensed Therapist | LMFT | LCSW | LPCC | PsyD | PhD | Residential Therapist | Adolescent Therapist | Teen Therapist | Youth Therapist | Mental Health Therapist | Mental Health Clinician | Behavioral Health Clinician | Licensed Clinical Social Worker | Licensed Marriage and Family Therapist | Licensed Professional Clinical Counselor | Substance Abuse Counselor | Residential Counselor | Milieu Therapist | Clinical Therapist | Trauma Therapist | DBT Therapist | Group Therapist | Crisis Counselor | Clinical Psychologist | Psychotherapist
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17 struggling with mental health and substance use challenges. Our multidisciplinary team works together to help adolescents and families heal.
Muir Wood Teen Treatment is an Equal Opportunity Employer. All positions require LiveScan background check.
Central California
Job Type:
Part-timeDescription
$36–$40/hr Associate, $43-55/hr Licensed (based on experience) | Licensed (LMFT, LPCC, LSW, PhD, PsyD) | Clovis, CA | Part-Time: M-Th, 1p-7p
About the Role: Provide individual, family, and group therapy for teens ages 12–17 in our Joint Commission-accredited IOP treatment program. You'll be embedded in the milieu alongside psychiatrists, nurses, and fellow clinicians—not isolated in an office. This is meaningful clinical work with adolescents facing mental health and substance use challenges.
Why Join Us:
- IOP treatment is one of the most immersive clinical training grounds for licensed clinicians – diverse caseloads, complex presentations, and daily experience with crisis intervention, family systems, and evidence-based modalities.
- Collaborative, team-based environment where you learn alongside experienced clinicians
- Mission-driven work helping teens and families through crisis
What You'll Do:
- Provide weekly individual, family, and group therapy using DBT, CBT, ACT, and trauma-focused modalities
- Spend time in the milieu building rapport, modeling interventions, and shaping treatment in real time
- Conduct biopsychosocial and risk assessments to guide treatment planning
- Develop and maintain individualized treatment plans
- Collaborate in daily and weekly multidisciplinary team meetings
- Maintain timely, accurate clinical documentation
- Provide crisis support as needed
- Note: This is a part-time, in-person role
Requirements
What We're Looking For:
Must Have:
- Master's or Doctorate in psychology, counseling, social work, or MFT
- Active CA license: LMFT, LPCC, LCSW, PhD, or PsyD
- 2+ years in residential treatment, inpatient behavioral health, or high-acuity settings
- Experience with adolescents in mental health or substance use treatment
- Strong background in trauma-informed care and evidence-based modalities
Preferred:
- 3+ years in adolescent residential or psychiatric care
- Training in EMDR, relapse prevention, or motivational interviewing
- Experience with family systems work and co-occurring disorders
Related Searches: Therapist | Licensed Therapist | LMFT | LCSW | LPCC | Residential Therapist | Adolescent Therapist | Teen Therapist | Youth Therapist | Mental Health Therapist | Mental Health Clinician | Behavioral Health Clinician | Substance Abuse Counselor | Residential Counselor | Milieu Therapist | Clinical Therapist | Marriage and Family Therapist | Social Worker | Trauma Therapist | DBT Therapist | Group Therapist | Crisis Counselor
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17 struggling with mental health and substance use challenges. Our multidisciplinary team works together to help adolescents and families heal.
Muir Wood Teen Treatment is an Equal Opportunity Employer. All positions require a LiveScan background check.
Benefits:
- Sick Pay
- Employee Assistance Program (EAP)
- Clinical supervision hours towards licensure*
- Pay increase upon full licensure*
- Employee Discount Marketplace
- Company-provided mobile phone and laptop
Compensation:
$36-$40/hr Associate (AMFT, ACSW, APCC)
$43-$55/hr Licensed (LMFT, LCSW, LPCC, PhD, PsyD)
Job Type:
Full-timeDescription
$105,000-$125,000 + $10k Sign on Bonus ~ Licensed (LMFT, LPCC, LCSW, PhD/PsyD) ~ Clovis, CA
Small Caseload (2-3 Clients) ~ Relocation Assistance Available
About the Role: Lead our 6-bed residential mental health program for teens ages 12–17. This role combines direct clinical care with program leadership—maintain a small caseload while supervising associate therapists and overseeing daily operations. Provide trauma-informed therapy without the burnout of impossible caseloads.
Why Join Us:
- 2–3 client caseload—deep, meaningful work vs. managing 15+ clients
- $10k sign-on bonus for licensed therapists
- Provide clinical supervision to associates (AMFT, APCC, ASW) toward licensure
- Small 6-bed home environment, not a large institutional facility
- Full benefits: Medical/Dental/Vision, 401k + match, PTO, company phone & laptop
What You'll Do:
- Provide weekly individual therapy, family therapy, and group therapy using DBT, CBT, and trauma-focused modalities
- Supervise associate-level therapists and collaborate with psychiatrists, nurses, and behavioral health staff on treatment planning
- Lead daily operations of the residential program, ensuring a safe, therapeutic milieu
- Manage admissions, discharges, and care transitions alongside the Clinical Director
- Lead shift huddles and weekly team meetings; coach direct care staff in real time
- Maintain compliance with California Community Care Licensing and Joint Commission standards
- Participate in a weekly on-call rotation
Requirements
What We're Looking For:
Must Have:
- Master's or Doctorate in psychology, counseling, social work, or MFT
- Active CA license: LMFT, LPCC, LCSW, PhD, or PsyD
- Eligible to supervise associate therapists
- 3+ years in adolescent residential treatment, psychiatric care, or intensive behavioral health
- Strong background in trauma-informed care, co-occurring disorders, and family therapy
Preferred:
- Training in DBT, CBT, EMDR, or motivational interviewing
- Experience supervising AMFT, APCC, or ASW clinicians
- Familiarity with Community Care Licensing and Joint Commission standards
Compensation
- $105,000-$125,000 annually based on education and experience.
Benefits
- Medical/Dental/Vision
- Flexible Spending Accounts (FSA)
- 401k + Match
- PTO/Sick Pay
- Employee Assistance Program (EAP)
- Employee Discount Marketplace
- Company-provided mobile phone and laptop
About Muir Wood: We provide trauma-informed, relationship-centered residential treatment for teens ages 12–17 struggling with mental health and substance use challenges. Our multidisciplinary team—therapists, psychiatrists, nurses, and youth counselors—works together to help adolescents and families heal.
Muir Wood Teen Treatment is an Equal Opportunity Employer. All positions require LiveScan background check.
Southern California
Job Type:
Full-timeDescription
About Muir Wood Teen Treatment
Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12–17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders.
Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement—creating environments where teens and families can heal together.
Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve.
The Outreach Manager is responsible for the overall clinical outreach and business development of Muir Wood Teen
Treatment (the “Company”), which includes developing relationships with new referral sources, maintaining
strong relationships with active referral sources, and rekindling partnerships with “cold” referral sources. The Outreach Manager also collaborates in the Company’s ongoing development of business development plans with
professional referents, coordinating referral leads with the admissions team, hosting dinners/events regularly,
participating in conferences, and acting as a liaison/ambassador of Muir Wood’s brand to the treatment community.
Requirements
Essential Functions and Responsibilities:
1. Market treatment services to referral sources such as behavioral health hospitals, Emergency
Departments and hospitals, treatment centers, therapists, psychiatrists, interventionists, educational
consultants, schools, clergy, community organizations, and other relevant agencies.
2. Travel within a defined geographic area to identify and follow-up on leads, establish referral sources, and
determine potential referral needs.
3. Participate in quarterly meetings to coordinate and implement Outreach activities and assist in developing
business development plans
4. Attend community workshops, seminars and conferences to promote Muir Wood’s services. This
often involves working an exhibit booth and coordinating related dinner / marketing events.
5. Keep current on behavioral health industry trends, competitive marketing strategies, referral source needs,
and other future opportunities. Maintain and enhance knowledge of substance use and mental health disorder
treatment needs and trends by consulting with program staff and attending conferences and seminars.
6. Support and emulate superior customer service standards internally and externally.
7. Maintain clean, updated records of referral sources and activities in Muir Wood’s Customer Relationship
Management (CRM) software.
8. Maintain hygienic records of travel & entertainment expenses within Muir Wood’s expense tracking
system, in-line with the Company’s T&E policy.
9. Schedule and facilitate tours with referents of Muir Wood’s residential and outpatient facilities (especially with
professional referral sources).
10. Plan and facilitate (in collaboration with Muir Wood’s clinical team) quarterly CEU educational events for
therapists in defined market areas.
11. Report to Chief Operating Officer on proposed marketing budget, strategy, and conference schedule.
12. Assist treatment team and clinical case managers in discharge planning as needed. Also assist
admissions team with referral outs to preferred treatment providers (as needed) and liaison with these identified
treatment providers for reciprocal referrals.
13. Weekly meeting with Chief Operating Officer to review outreach activities, goals, strategies, and KPIs.
14. Meet all required activity, qualified leads and KPI’s as outlined in the “Performance-Driven Outreach
Compensation Plan” document.
15. Other duties as necessary and designated by the “Company”
Qualifications:
- Bachelor’s degree in social sciences, business, marketing, communications, or related discipline preferred. Master’s degree with clinical background (or equivalent in prior experience) preferred.
- At least two years of experience in marketing or outreach within the behavioral health industry strongly preferred.
Salary Range:
$100,00-$120,000 annually with bonus eligibility
Job Type:
Full-timeDescription
$100,000-$120,000 with bonus eligibility ~ Outreach Manager ~ Los Angeles, CA ~ Full-Time
About Muir Wood Teen Treatment
Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12–17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders.
Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement—creating environments where teens and families can heal together.
Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve.
The Outreach Manager is responsible for the overall clinical outreach and business development of Muir Wood Teen Treatment (the “Company”), which includes developing relationships with new referral sources, maintaining strong relationships with active referral sources, and rekindling partnerships with “cold” referral sources. The Outreach Manager also collaborates in the Company’s ongoing development of business development plans with professional referents, coordinating referral leads with the admissions team, hosting dinners/events regularly, participating in conferences, and acting as a liaison/ambassador of Muir Wood's brand to the treatment community.
Requirements
Essential Functions and Responsibilities:
- Market treatment services to referral sources such as behavioral health hospitals, Emergency Departments and hospitals, treatment centers, therapists, psychiatrists, interventionists, educational consultants, schools, clergy, community organizations, and other relevant agencies.
- Travel within a defined geographic area to identify and follow-up on leads, establish referral sources, and determine potential referral needs.
- Participate in quarterly meetings to coordinate and implement Outreach activities and assist in developing business development plans
- Attend community workshops, seminars and conferences to promote Muir Wood’s services. This often involves working an exhibit booth and coordinating related dinner / marketing events.
- Keep current on behavioral health industry trends, competitive marketing strategies, referral source needs, and other future opportunities. Maintain and enhance knowledge of substance use and mental health disorder treatment needs and trends by consulting with program staff and attending conferences and seminars.
- Support and emulate superior customer service standards internally and externally.
- Maintain clean, updated records of referral sources and activities in Muir Wood’s Customer Relationship Management (CRM) software.
- Maintain hygienic records of travel & entertainment expenses within Muir Wood’s expense tracking system, in-line with the Company’s policy.
- Schedule and facilitate tours with referents of Muir Wood’s residential and outpatient facilities (especially with professional referral sources).
- Plan and facilitate (in collaboration with Muir Wood’s clinical team) quarterly CEU educational events for therapists in defined market areas.
- Report to Chief Operating Officer on proposed marketing budget, strategy, and conference schedule.
- Assist treatment team and clinical case managers in discharge planning as needed. Also assist admissions team with referral outs to preferred treatment providers (as needed) and liaison with these identified treatment providers for reciprocal referrals.
- Weekly meeting with Chief Operating Officer to review outreach activities, goals, strategies, and KPIs.
- Meet all required activity, qualified leads and KPI’s as outlined in the “Performance-Driven Outreach Compensation Plan” document.
- Other duties as necessary and designated by the “Company”
Qualifications:
- Bachelor’s degree in social sciences, business, marketing, communications, or related discipline preferred. Master’s degree with clinical background (or equivalent in prior experience) preferred.
- At least two years of experience in marketing or outreach within the behavioral health industry strongly preferred.
Salary Range:
$100,000-$120,000 annually with bonus eligibility