Care Coordinator Manager

PETALUMA, CA

Job Type:

Full-time

Description

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control.

The Care Coordinator Manager is responsible for the supervision of Shift Supervisors and Care Coordinators, providing counseling and therapeutic clinical services and linkage assistance to clients within a residential environment. The Care Coordinator Manager is also responsible for planning, organizing, developing and directing Care Coordinators in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing our facility to assure that our facility is maintained in a safe and comfortable manner.

Essential Functions and Responsibilities:

Train all Care Coordinators on resident records and licensing regulations.
Familiarize Care Coordinators with procedures, location, use of documents, paperwork, resident charts and service plans.
U/A training, procedure, documentation, and protocol.
Write clear and concise statements, summarizing clients' feelings, expressions, resistance and response to their treatment plan; goals and objectives.
Maintain policies regarding professional ethics, appropriate boundaries and patient confidentiality.
Participate in training and meet agency and licensure expectations related to training.
Monitor documents according to company and HIPPA policies.
Facilitate residents’ daily activities in residential setting including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
Transport residents to and from necessary appointments.
Observe and monitor clients’ behavior and intervene based on schedule, individual treatment plans and house needs.
Maintain documentation of services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of clients to benefit from programming.
Professionally, ethically, and compassionately relate to clients and peers at all times.
Execute other duties as assigned by the Clinical Director.

Requirements

Qualifications:

High school diploma or GED required
Bachelor’s Degree in Psychology, or AMFT, ASW preferred
Department of Social Services Group Home Administrator Certification preferred / must pass state Group Home Administrator test within 6 months of employment and complete internal manager training
At least 2 years’ experience working with dually diagnosed individuals or with high acuity population, preferably in a residential setting
Certified Alcohol and Drug Counselor Level I (CADC-II) or Licensed Alcohol and Drug Counselor (LADC) preferred
Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Al-Anon, etc.)

Benefits:

Medical/Dental/Vision
Flexible Spending Accounts (FSA)
401k + Match
PTO/Sick Pay
Employee Assistance Program (EAP)
Employee Discount Marketplace

Compensation: $66,560 – $75,000 based on education and experience

Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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IOP Program Director

Job Type:

Full-time

Description

Muir Wood Adolescent & Family Services is a treatment program designed specifically for teens ages 12-17 suffering from mental health and substance use conditions. The Muir Wood environment helps build strong peer relationships essential in early recovery, many of which blossom into enduring friendships. Our programs fill a crucial need by making mental healthcare available to the vast majority of families in need.

As part of the Executive Leadership Team, and under the supervision of the Chief Clinical Officer, the IOP Program Director will oversee Muir Wood's clinical programming including (but not limited to) program development, clinical supervision, staff training in best clinical practices, and facilitation of both the weekly staff meeting and treatment team meeting. The IOP Program Director provides clinical supervision and program management in areas of administrative oversight, State of CA DSS and DHCS licensing compliance, JCAHO accreditation, and employee appraisal. The IOP Program Director is responsible for interviewing, selecting and training clinical staff; planning, assigning, and directing work; appraising performance; supervision of interns if necessary, addressing complaints and resolving problems.

Requirements

Essential Functions and Responsibilities:

Responsible for hiring, evaluation, training, and performance management of all direct care and clinical staff.
Carry a consistent caseload of clients to provide weekly individual and group therapy and as needed family therapy.
Ensure that therapists and staff complete outcome-tracking measures (e.g. TRAC9) in a timely manner according to Muir Wood standards.
Oversee execution of the clinical program including the weekly program schedule.
Responsible for ensuring adherence to the schedule and Muir Wood’s standards for clinical service delivery in compliance with state licensing, Joint Commission, and payor regulations.
Coordinate staffing assignments, admissions and discharges, and ensure timely and effective safety interventions by clinical and direct care staff.
Monitor and drive client outcomes, lengths-of-stay, and treatment recovery efforts; actively collaborate with admissions and discharge planning to ensure continuity of care.
Ensure that all clinical documentation (biopsychosocial assessments, individual therapy, family therapy, group notes, discharge summaries, etc.) are completed within the required time frames per payor, Joint Commission, and licensing requirements, and that documentation accurately reflects treatment interventions and medical necessity.
Facilitate attendance at, and management of, weekly treatment team planning. Responsible for oversight of the treatment team meetings to focus on treatment planning, data-informed care and discharge planning.
Participate in Monthly Operating Report meetings to evaluate clinical KPIs and participate in the development of strategic planning initiatives to address deficiencies and promote continued quality improvements.
Responsible for compliance with all client safety protocols, including use of standardized suicide risk assessments to determine the level of intervention required.
Drive implementation of individualized safety plans and other interventions (i.e., use of increased observation or client rounding, etc.).
Management of all contractors (e.g. experiential therapists, etc.) including scheduling, communication, performance management, and budgeting of such contractors.
Coordinate with the Chief Compliance Officer to meet all regulatory standards and correct deficiencies in a timely manner.
Participates in the PI, QA, and UR activities of the facility as directed by the Compliance and Revenue Cycle/Utilization Review Departments.
Responsible for ensuring parent / referent communication and case management by all clinical team members.
Act as a program liaison to all referring agencies. Attends community meetings as needed and participates in marketing events as needed.
Cultivate community engagement opportunities through the program – e.g., presentations or workshops featuring local professionals, recovery meetings for RTC/IOP/Alumni clients, parent seminars open to the public, referent events on behalf of Muir Wood, etc.
Help clinicians and staff tailor clinical care to clients and families of different (and intersectional) age, gender, and racial/ethnic backgrounds.
Professionally, ethically, and compassionately relates to clients, families, and staff at all times.
Other duties as requested by CCO.

Qualifications:

Licensed PhD, PsyD, LMFT, LCSW, or LPCC.
At least four years’ experience working with adolescent, substance use, mental health, and co-occurring populations.
Two years of clinical care experience in an intensive outpatient, partial hospitalization, residential, or acute care setting.
Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues.
Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Al-Anon, etc.)
California Board of Behavioral Sciences approved supervisor.
Proficiency in evidence-based individual and group treatment for substance use, mental health, and co-occurring clients preferred.

Benefits:

Medical/Dental/Vision
Flexible Spending Accounts (FSA)
401k + Match
PTO/Sick Pay
Employee Assistance Program (EAP)
Employee Discount Marketplace
Company-provided mobile phone and laptop

Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply for IOP Program Director

Assistant Chef

Petaluma, CA

Description

Primary Purpose and Function

The Assistant Chef is responsible for serving attractive and nutritious meals in an atmosphere of efficiency, cleanliness, and warmth. This position is primarily responsible for sourcing, purchasing, preparing and cooking foods to ensure an efficient and profitable food service. This position is also responsible for creating, planning and executing menu for facility's in-patient clients and for staff events by performing the following duties.

Essential Functions and Responsibilities

Assures proper receiving and storage of food
Reviews production schedule to determine food requirements including variety and quantity of food for preparation and to assemble supplies and equipment needed for daily cooking activities
Plans daily menu that is attractive, varied and is designed with foundational nutrition
Sources and purchases food
Provide meals for Saturday family days at Muir Wood as well as other special functions including holiday meals
Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality and to minimize food costs; exercises portion control for all items served
May be required to prepare special diets according to prescribed standards
Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times
Makes sure monthly food budget goals are on track
Maintains expenses within provided budget based on census
Attends to day-to-day problems and needs concerning equipment and food supplies; detects and ensures disposition of spoiled food, defective supplies/equipment, and/or other unusual conditions
Ability to interact positively with management peers, coworkers, and clients to promote a team effort and maintain a positive and professional approach
Provides input to treatment team about client food and dietary issues
Provide in-service training to staff and/or trainee on topics as needed
Professionally, ethically, and compassionately relates to clients and peers at all times

Requirements

Minimum Qualifications:

Bachelor's degree (B. A.) from four-year college or university; or four or more years of progressive culinary experience and/or training; or equivalent combination of education and experience. Experience managing menus, purchasing, budgets and culinary staff required.
Must be ServSafe Certified.

Competencies:

Effective Communication: Listening, reading comprehension, oral and written communication
Problem Solving: Analysis/Reasoning, Creative & Innovative Thinking, Decision Making & Judgment, Problem Solving
Individual Effectiveness: Accountability & Dependability, Adaptability & Flexibility, Attention to Detail, Customer Focus, Development & Continual Learning, Ethics & Integrity, Results-Oriented, Safety Focus, Self-Management, Stress Tolerance, Tact
Works Well with Others: Influencing Others, Interviewing, Relationship Building, Facilitating Groups, Teamwork, Valuing Diversity
Self-Awareness/Emotional Intelligence: Emotional Self-Awareness, Self-Control, Adaptability, Achievement Orientation, Positive Outlook, Empathy, Organizational Awareness, Influence, Conflict Management, Teamwork
Management Skills: Business Alignment, Coaching & Mentoring, Leadership, Fiscal Accountability, Planning & Organization, Staff Management, Delegation, Strategic Vision

Physical Demands

Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions

Pay Range:

$68,640-70,000 annually

Apply for Assistant Chef

Certified Nursing Assistant

Petaluma, Penngrove, CA

Job Type:

Full-time

Description

About Muir Wood:

At Muir Wood, we believe in the extraordinary potential of every teen. Our residential and outpatient programs are designed to guide teens aged 12–17 as they navigate mental health and substance use challenges. We create spaces where they feel safe, valued, and supported—spaces where healing can begin, and hope can flourish.

With a philosophy rooted in kindness and compassion, Muir Wood provides a foundation for teens and families to rebuild their lives. Accredited by the Joint Commission and the Western Association of Schools and Colleges (WASC), we are committed to delivering exceptional care while collaborating with leading insurance providers to make our programs accessible to all who need them.

The Role:

As a Care Coordinator, you’ll play a vital role in supporting teens on their path to healing. In this role, you’ll provide guidance, encouragement, and accountability while fostering a safe and supportive environment.

Whether you’re supporting a teen in emotional crisis, helping them navigate their daily routines, or ensuring their safety during transitions, every task you take on is an opportunity to make a profound difference. Your attention to detail and compassionate care will help teens rediscover their potential and give families the hope they thought was lost.

Requirements

Your Responsibilities:

· • Be a steady guide: Facilitate and supervise daily routines, including meals, therapeutic activities, and life skills, fostering stability and growth.

· • Provide a safe haven: Ensure client safety through regular checks, behavioral monitoring, and timely intervention during moments of crisis. Supervise teens requiring one-on-one attention due to risks such as emotional distress or eating disorders.

· • Support healing through connection: Offer compassionate, one-on-one support to teens experiencing emotional challenges, creating a secure environment for them to process and grow.

· • Document progress and insights: Maintain accurate records of client activities and progress, ensuring compliance with regulations and contributing valuable insights to the treatment team.

· • Be a bridge to new opportunities: Transport clients safely to appointments, activities, and milestones, helping them access the resources they need to thrive. Conduct vehicle inspections to ensure transportation safety.

· • Foster independence: Support clients with self-administering medication, ensuring compliance with physician orders and promoting responsibility.

· • Welcome every teen with care: Assist with the admission process, helping new clients feel valued, supported, and ready to begin their healing journey.

· • Collaborate for change: Work closely with the clinical team, sharing insights and contributing to individualized care plans.

What Makes You a Great Fit:

· • You have a high school diploma or GED; a degree in psychology, sociology, or counseling is preferred.

· • You have a valid driver’s license and meet the requirements for insurance eligibility.

· • You’re certified in First Aid and CPR (or can obtain certification upon hire).

· • You bring experience—or a passion for learning—about behavioral health, particularly with adolescents.

Compensation:

$21.00 – $24.00/hour, based on education and experience.

Benefits:

Medical/Dental/Vision

Flexible Spending Accounts (FSA)

401k + Match

PTO/Sick Pay

Employee Assistance Program (EAP)

Employee Discount Marketplace

Shifts Available:

· • AM (7:00 am – 3:00 pm)

· • Swing (3:00 pm – 11:00 pm)

· • Nocturnal (11:00 pm – 7:00 am)

Are You Ready to Make a Difference?

If you’re passionate about empowering teens and want to be part of a team that’s transforming lives, we’d love to hear from you. Join Muir Wood and help create a future filled with hope, healing, and possibility.

Equal Opportunity Employer:

Muir Wood Adolescent & Family Services is committed to fostering a diverse and inclusive workplace for all employees and applicants.

Apply for Certified Nursing Assistant

Care Coordinator

PETALUMA, CA

Job Type:

Full-time

Description

About Muir Wood:

At Muir Wood, we believe in the extraordinary potential of every teen. Our residential and outpatient programs are designed to guide teens aged 12–17 as they navigate mental health and substance use challenges. We create spaces where they feel safe, valued, and supported—spaces where healing can begin, and hope can flourish.

With a philosophy rooted in kindness and compassion, Muir Wood provides a foundation for teens and families to rebuild their lives. Accredited by the Joint Commission and the Western Association of Schools and Colleges (WASC), we are committed to delivering exceptional care while collaborating with leading insurance providers to make our programs accessible to all who need them.

The Role:

As a Care Coordinator, you’ll play a vital role in supporting teens on their path to healing. In this role, you’ll provide guidance, encouragement, and accountability while fostering a safe and supportive environment.

Whether you’re supporting a teen in emotional crisis, helping them navigate their daily routines, or ensuring their safety during transitions, every task you take on is an opportunity to make a profound difference. Your attention to detail and compassionate care will help teens rediscover their potential and give families the hope they thought was lost.

Requirements

Your Responsibilities:

· • Be a steady guide: Facilitate and supervise daily routines, including meals, therapeutic activities, and life skills, fostering stability and growth.

· • Provide a safe haven: Ensure client safety through regular checks, behavioral monitoring, and timely intervention during moments of crisis. Supervise teens requiring one-on-one attention due to risks such as emotional distress or eating disorders.

· • Support healing through connection: Offer compassionate, one-on-one support to teens experiencing emotional challenges, creating a secure environment for them to process and grow.

· • Document progress and insights: Maintain accurate records of client activities and progress, ensuring compliance with regulations and contributing valuable insights to the treatment team.

· • Be a bridge to new opportunities: Transport clients safely to appointments, activities, and milestones, helping them access the resources they need to thrive. Conduct vehicle inspections to ensure transportation safety.

· • Foster independence: Support clients with self-administering medication, ensuring compliance with physician orders and promoting responsibility.

· • Welcome every teen with care: Assist with the admission process, helping new clients feel valued, supported, and ready to begin their healing journey.

· • Collaborate for change: Work closely with the clinical team, sharing insights and contributing to individualized care plans

What Makes You a Great Fit:

· • You have a high school diploma or GED; a degree in psychology, sociology, or counseling is preferred.

· • You have a valid driver’s license and meet the requirements for insurance eligibility.

· • You’re certified in First Aid and CPR (or can obtain certification upon hire).

· • You bring experience—or a passion for learning—about behavioral health, particularly with adolescents.

Compensation:

$21.00 – $24.00/hour, based on education and experience.

Benefits:

Medical/Dental/Vision
Flexible Spending Accounts (FSA)
401k + Match
PTO/Sick Pay
Employee Assistance Program (EAP)
Employee Discount Marketplace

Shifts Available:

· • AM (7:00 am – 3:00 pm)

· • Swing (3:00 pm – 11:00 pm)

· • Nocturnal (11:00 pm – 7:00 am)

Are You Ready to Make a Difference?

If you’re passionate about empowering teens and want to be part of a team that’s transforming lives, we’d love to hear from you. Join Muir Wood and help create a future filled with hope, healing, and possibility.

Equal Opportunity Employer:

Muir Wood Adolescent & Family Services is committed to fostering a diverse and inclusive workplace for all employees and applicants.

Apply for Care Coordinator

Behavioral Health Technician