Assessment Process & Getting Started

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Step One: Verification of Benefits

The first step in the admissions process is to verify your insurance coverage and ascertain whether there are in-network or out-of-network mental health and substance use treatment benefits available to you and your teen. Use the button below to submit your insurance information which we will use to quickly assess the extent of your coverage. Our admissions department will review the coverage levels quoted by your insurance provider including any deductibles (the amount you pay for healthcare services before your health insurance begins to pay) and any co-pay amounts (a fixed amount for healthcare services that is usually paid at the time you receive the service). We are in-network with the following carriers.

blue cross blue shield health insurance logo
The official Anthem logo displayed in its brand colors of bright blue text against a solid white background.
The Providence Health Plan logo featuring a green and blue cross icon with the brand name in serif typography.
The Premera Blue Cross logo showing the brand name in black text next to a blue medical cross symbol.
The Regence BlueCross BlueShield logo featuring light blue serif text and official cross and shield brand icons.
Aetna Teen Residential Treatment in California
Health net health insurance logo
The Tricare military health insurance logo featuring a red wavy line graphic and three distinct blue stars.
Kaiser permanente health insurance logo
The dark blue Magellan Health logo featuring a dynamic compass arrow icon and serif typography for insurance verification.
The UMR insurance logo with large black serif letters positioned above a single curved green line.
The MHN Health Net Company logo in dark blue featuring a stylized figure icon integrated into the brand lettering.
The Cigna logo featuring a blue wordmark and a green tree emblem with an orange human figure in the center.
The official Optum brand logo displayed as a bold orange wordmark on a white background for insurance.
blue California health insurance logo
Pacific source health plans logo
United healthcare health insurance logo
The Halcyon Behavioral logo featuring a multicolored circular brushstroke emblem and black serif typography.
The Evernorth Health Services logo featuring a dark teal wordmark with a distinctive cross icon.
Health net health insurance logo

Watch this informative video to gain an understanding of how we work with insurance carriers.

Step Two: Determining Level of Care

Once we have determined if there are insurance benefits on an in-network or out-of-network basis, our licensed therapists will need to speak with you and/or the referring professional to determine if your child meets the clinical criteria for a residential level of care. This interview takes about 45 minutes and will allow our treatment team to determine not only if your teen will meet insurance criteria for a residential level of care but also if they are well suited overall for Muir Wood’s treatment program.

Step Three: Scheduling an Admission

If it is determined that your teen meets the clinical criteria for a residential level of care, the admissions department will work closely with you or the referring professional on scheduling an admission. This will include assistance with the admissions application, scheduling an admission for the next available bed, and assisting you on how to intervene and the best method for transporting your child to treatment.