Muir Wood Teen Adolescent and Family Services Admissions

What to Expect During the Teen Admissions Process

Our highly trained staff will guide you through the admissions process and help your family begin the process of healing. When you call Muir Wood you will speak with one of the professionals on our admissions team. He or she will spend as much time with you as you need be and discuss all the available options for your child.

Sometimes, your teen may not meet the criteria set forth by our residential treatment application. Our goal is to admit teens at a level of care where they can best succeed. If we aren’t a good fit, we’ll point you to a program that may be! Our goal is simple, to be of service and a catalyst for positive and lasting change.

Please call us to speak with an admissions specialist who will listen patiently and answer all of your questions.

The Admissions Process What to Expect

Our admissions team does not “sell”. They are highly-trained advisors whose job is to guide you through the process and help your teen and family begin their healing journey.

Step 1: Initial Inquiry

When you call Muir Wood, you will speak with an admissions professional. They will listen to your child’s needs and discuss the available options for treatment. You can take as much time as needed to get your questions answered. Our goal is to find the right level of care where your teen can succeed and heal. If our program isn’t a good fit, we’ll point you toward one that may be.

Step 2: Insurance Verification

We strive to make treatment accessible. Understanding your insurance coverage is a critical part of the admissions process. We are proud to be an in-network provider with most major carriers, including Aetna, Anthem, Blue Cross of California, Cigna, Halcyon, Kaiser, MHN, Optum/UHC, and TRICARE.

Our admissions department will review the coverage quoted by your insurance provider, including:

• Deductibles (the amount you pay before your health insurance begins to contribute)
• Co-pay amounts (a fixed amount usually paid at the time of service)

Get started by submitting your insurance information using the button below. We will use this information to assess the extent of your coverage and get back to you promptly.

Watch this informative video to learn how we work with insurance carriers.

Step 3: Comprehensive Assessment

We conduct a thorough assessment of the specific issues confronting your teen and your family. This conversation—with you and/or the referring professional—allows our treatment team to determine whether your teen meets the clinical criteria for residential care and if they are well-suited for Muir Wood’s specific treatment program.

This comprehensive screening is collaborative and may include discussions with our clinical director, medical director, psychiatrist, academic director, or other treatment team members. To ensure we form a complete picture of your teen’s situation, parents can expect the interview to take about 45 minutes.

Step 4: Scheduling an Admission

If our assessment determines that your teen meets the clinical criteria for residential care, our admissions department will work closely with you or the referring professional to schedule the admission. This process includes:

• Any assistance you may need with the admissions application
• Securing the next available bed for your teen
• Advising you on how to discuss upcoming treatment with your teen
• Guidance on the best method for transporting your child to Muir Wood

We’re here to offer support through every stage of the admissions process. Our team will make sure you have the information and assistance you need to make the transition as smooth as possible for your family.

Prepare yourself with answers to common questions about our admissions process.

Our admissions team is far more than a group of “phone reps” or “call center operators.” They are highly trained professionals steeped in every aspect of our treatment programs, with deep expertise in determining who can benefit from Muir Wood’s care. They are not salespeople and do not sell. If they believe your child might be better served elsewhere, they’ll help you find an ideal fit.

Transform Your Teen’s Life Today

At Muir Wood Teen Treatment, we provide a pathway to a brighter future. Our program is designed to instill hope where it may have been lost. We equip teens with essential tools, resources, and techniques for lifelong success and support families throughout the healing journey.

We are committed to guiding you and your child down the path of recovery. If you’re ready to take the first step toward admissions, we’re here to help. Contact us today, and let us show you how we can help transform your teen’s life.