Careers With Muir Wood Teen Treatment

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The CNA is an integral part of the treatment team. The primary purpose of the CNA is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

Essential Functions and Responsibilities:

• Facilitate clients’ daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
• Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications.
• Observe and monitor clients’ behavior and intervene based on schedule, individual treatment plans and house needs.
• One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program.
• Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures.
• Transport clients in company vehicles to and from necessary appointments and off-property outings.
• Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting).
• Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing.
• Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California.
• Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules.
• Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc.
• Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming.
• Attend meetings as required.
• Execute additional tasks assigned by supervisor, including overnight duties, if applicable.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The Behavioral Health Technician is an integral part of the treatment team. The primary purpose of the Behavioral Health Technician is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

Essential Functions and Responsibilities:

• Facilitate clients’ daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
• Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications.
• Observe and monitor clients’ behavior and intervene based on schedule, individual treatment plans and house needs.
• One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program.
• Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures.
• Transport clients in company vehicles to and from necessary appointments and off-property outings.
• Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting).
• Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing.
• Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California.
• Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules.
• Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc.
• Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming.
• Attend meetings as required.
• Execute additional tasks assigned by supervisor, including overnight duties, if applicable.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The Care Coordinator Manager is responsible for the supervision of Shift Supervisors and Care Coordinators, providing counseling and therapeutic clinical services and linkage assistance to clients within a residential environment. The Care Coordinator Manager is also responsible for planning, organizing, developing and directing Care Coordinators in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing our facility to assure that our facility is maintained in a safe and comfortable manner.

Essential Functions and Responsibilities:

• Train all Care Coordinators on resident records and licensing regulations.
• Familiarize Care Coordinators with procedures, location, use of documents, paperwork, resident charts and service plans.
• U/A training, procedure, documentation, and protocol.
• Write clear and concise statements, summarizing clients' feelings, expressions, resistance and response to their treatment plan; goals and objectives.
• Maintain policies regarding professional ethics, appropriate boundaries and patient confidentiality.
• Participate in training and meet agency and licensure expectations related to training.
• Monitor documents according to company and HIPPA policies.
• Facilitate residents’ daily activities in residential setting including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
• Transport residents to and from necessary appointments.
• Observe and monitor clients’ behavior and intervene based on schedule, individual treatment plans and house needs.
• Maintain documentation of services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of clients to benefit from programming.
• Professionally, ethically, and compassionately relate to clients and peers at all times.
• Execute other duties as assigned by the Clinical Director.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The IOP Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

Essential Functions and Responsibilities:

• Greet clients and families in a helpful manner. Verifies necessary information and updates any required patient files
• Track and reports on client attendance
• Assist with admissions and clinical staff for client intakes and discharges
• Observe and monitor clients behavior and support clients' use of coping skills and behavior management in accordance with their individual treatment plans
• Coordinate client movement and ensures clients are present in groups and sessions and reports problems of irregularities
• Conduct Urinary Analysis collection and screening as directed by the Clinical Director, in accordance with Muir Wood protocols
• Provide support services to clients, clinical staff and admissions as required
• Inventory office supplies, assist in the care and maintenance of office equipment, report need to Operations Manager
• Oversee orderliness of office area and does daily walkthroughs of the office
• Adhere to applicable laws and regulations
• Maintain client confidentiality
• Attend meetings as required
• Additional duties as directed by Clinical Director

Department: Human Resources

Supervisor: Chief Operating Officer

FLSA Status: Full-Time / Exempt

Location: On-Site (201 First Street, Suite 111, Petaluma, CA 94952)

Primary Purpose and Function

Reporting to the COO, the Director of HR will be responsible for all aspects of Human Resources, which include: talent acquisition and retention, employee relations and engagement, performance management, employee benefits, wage/hour law, compensation, worker’s compensation, professional development programs, State Licensing and legal compliance, among other areas. This position will serve as a change agent and process improvement leader in support of the organization’s goals and objectives. The Director of HR will closely partner with the senior leadership team to ensure that all the people initiatives are delivered in a timely manner.

Essential Functions and Responsibilities

•  Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and   retention. 
•  Executive-level management of HR practices including employee relations and engagement, performance management and disciplinary action, training and development, onboarding/offboarding, payroll, benefits, leaves, investigations, labor law compliance, classification/compensation, and legal/risk management.
• Assist with organizational development including strategic planning and execution, policy development/updates, recruitment, retention, performance evaluation process, and setting key expectations for employees.
• Manage talent acquisition and onboarding by leading the recruitment and hiring process, successfully attracting top talent that shares our commitment to Muir Wood’s mission.
• Develop and administer comprehensive onboarding programs to help new employees integrate seamlessly into the organization. 
• Provide HR reports to leadership team on a routine basis, to include: open positions (including time open), turnover rates (by program, by discipline), orientation completion, employee satisfaction, employee birthdays/anniversaries, and exit surveys. 
• Oversight of all employee relations matters including disciplinary procedures, complaints, and employee investigations.
• Strong understanding of laws and regulations including FMLA/CFRA, ADA, FLSA, disability, and related State and Federal laws.
• Coordinate HR-related training and development programs to enhance the skills and knowledge of our staff, supervisors, and senior management team.
• Manage benefits administration including trends in the provision of health, dental, workers’ompensation and disability benefits.
• Oversee management, improvement, and implementation of HR technology systems; develop KPI reporting mechanisms to demonstrate HR and Recruiting trends to senior leadership.
•  Work with outside legal counsel and other experts relating to HR issues and regulatory compliance. 
• Coach, mentor and build rapport with employees and leaders to be seen as a trusted advisor.
• Stay current with the latest industry trends, best practices and share insights.
• Other duties as assigned.

Muir Wood Core Values

Muir Wood employees form a team with the highest standards. They are individually and collectively committed to providing the highest level of care and service for our clients, their families, and referents.

As such, we require all of our employees to embody our core values detailed below:

Integrity: We are honest and accountable. By staying true to our authentic selves and respecting the inherent dignity of others, we bring peace and balance to work every day.

Excellence: With a fierce dedication to program excellence, we passionately bring the “Wow Factor” to everything we do.

Innovation: With forward thinking and open minds, we are committed to pioneering leading-edge programs and delivering clinical solutions customized to each client’s unique needs.

Compassion: Ours is a haven of healing, recovery, and hope. We treat everyone who walks through our doors with empathy, caring, and loving-kindness.

Collaboration: We work as a community of healing: clients, families, peers, partners, and professionals. Through teamwork and mutual support, we inspire and empower each other to create an unparalleled recovery experience.

Service: We are grateful for the lives we have been given and for the opportunity to give back to those we serve.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control.

The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

With 17 facilities in Northern, Central, and Southern California, Muir Wood is a residential and outpatient treatment program designed for teen boys and girls, ages 12-17, with mental health and substance use disorders. In our safe, comfortable, and structured environments, our compassionate clinicians help teens explore and process sensitive issues while learning to manage their lives in productive ways. We provide high-quality Joint Commission-accredited residential treatment, creating an environment where teens and their families feel cared-for, valued, and engaged. Our academic program is accredited by the Western Association of Schools and Colleges (WASC). We are in-network with Anthem, Aetna, Cigna, Kaiser Permanente, MHN, Magellan, Halcyon, and Optum, making our exceptional brand of teen treatment accessible to as many families as possible. Our guiding philosophy emphasizes kindness and compassion over confrontation and control. 

The Therapist is responsible for providing residential addiction and mental health treatment as part of a multidisciplinary clinical team. They will fulfill direct service, including individual /family and group psychotherapy, consultations, and crisis intervention; directly interface with clients and families; facilitate individual and group therapy; coordinate 12-step programming, management of daily milieu; and provide leadership to support staff. The Therapist will report directly to the Clinical Director as part of the clinical management team. 

 Muir Wood is a leading provider of adolescent mental health and substance treatment services headquartered in Petaluma, CA.  Our 17 residential programs cover Northern, Central and Southern California, and are dedicated to helping young individuals (ages 12-17) and their families navigate the challenges of mental health and substance use disorders.  We are committed to providing high-quality, compassionate care and fostering long-term recovery in our safe, comfortable, and structured environments.  We are Joint Commission (JCAH) accredited and each of our programs include a verified Supplementary Education component.  Our guiding philosophy is rooted in kindness and compassion ensuring every interaction is supportive and respectful.  One of Muir Wood’s unique benefits is the large number of insurance providers with whom we have contracts allowing us to fulfill our mission of “Making Exceptional Care Accessible.”  

We are seeking a dynamic Care Coordinator to be an integral part of our treatment team at our adolescent residential treatment programs. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.

Essential Functions and Responsibilities:

• Facilitate clients’ daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
• Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications.
• Observe and monitor clients’ behavior and intervene based on schedule, individual treatment plans and house needs.
• One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program.
• Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures.
• Transport clients in company vehicles to and from necessary appointments and off-property outings.
• Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting).
• Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing.
• Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California.
• Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules.
• Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc.
• Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming.
• Attend meetings as required.
• Execute additional tasks assigned by supervisor, including overnight duties, if applicable.